2022-08-26 ACE Release Patch

On August 14, 2022, our monthly release was deployed. Prior to that on May 12, 2022 there were release notes and a follow-up correction related to credit reporting as follows:

As of July 1, 2022, medical debts will be excluded from the Metro2 files if they are not at least 365 days from the "Client Delinquency Date" stored in the Debt Information section of the account page. If nothing is stored in the "Client Delinquency Date" field, medical debts will be excluded from the Metro2 file if accounts are not at least 365 days from the "Assigned Date" stored in the Debt Information section of the account page.

It has come to our attention that some medical debts, which were reported prior to this required change, may need to be updated or deleted from the bureaus and are currently being prevented from being reported due to the above change.

The Release Patch being delivered today will allow customers to update or delete accounts reported prior to the change.

In order to deploy the release, downtime of up to 10-15 minutes may be experienced.

We apologize for the inconvenience this may create, but please know that we are dedicated to taking corrective actions whenever appropriate.