Client Adjustments

If a Client has a balance owing prior to conversion to ACE or the Client has fees unrelated to individual account balances, this will need to be posted in the Client Ledger. 

1. To post a client Adjustment
2. Select “Client” from the main menu, then choose “Profiles”
3. Select the client for which you will be posting the adjustment
4. From the left menu bar, choose Post Client Adjustment 
5. Enter the amount to be adjusted, either a positive or a negative amount based on the type of adjustment. 
6. Enter a description in the Memo field
7. If this adjustment should be reflected on their invoices, check the box next to “Show on Invoice” *Note- only “Due Client” adjustment types can be displayed on the invoice. 
8. Choose the adjustment type, either “Due Client” (money going out to the client) or “Due Agency” (money coming in from the client)

The adjustment can be viewed by opening the Client Ledger, located on the left menu bar