---
title: "Creating MMS Attachments"
slug: "creating-mms-attachments"
updated: 2026-07-14T15:37:28Z
published: 2026-07-14T15:37:28Z
canonical: "docs.interprose.com/creating-mms-attachments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating MMS Attachments

ACE allows you to attach email templates to MMS text messages. When an email template variable is included in a text message profile, ACE automatically renders the email template and attaches it to the outgoing MMS message.

Depending on the variable used, the attachment can be delivered as:

- A PNG image
- A PDF document
- An encrypted (password protected) PDF document

This capability can be used with Validation Notices or any email template you want to deliver as an MMS attachment.

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/ChatGPT Image Jul 9, 2026, 01_18_30 PM.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A36%3A32Z&se=2026-10-31T14%3A36%3A32Z&sr=c&sp=r&sig=%2B15uKNRup4mPvPIpkHrjHQx3y1zktdJwk5kxm924ceA%3D)

Image displays the Process for Creating an MMS Attachment Using an Email Template

## Common Uses

MMS attachments can be used to send a variety of documents to consumers, including:

- Validation Notices
- Account statements
- Settlement offers
- Payment information
- Other documents created as email templates

## Before You Begin

Before creating an MMS attachment, gather the following information:

- The Email Vendor Identifier
- The Email Template Identifier

These identifiers are required to build the variable that references the email template.

To locate the identifiers:

1. Go to Setup → Email → Vendors
2. Open the email vendor you plan to use
3. In the Vendor Email Templates section, locate:
  1. The Vendor Identifier (e.g., DEFAULT)
  2. The Email Identifier (e.g., SAMPLE_VALIDATION_NOTICE_MMS)

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/vendor identifier mms.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A36%3A32Z&se=2026-10-31T14%3A36%3A32Z&sr=c&sp=r&sig=%2B15uKNRup4mPvPIpkHrjHQx3y1zktdJwk5kxm924ceA%3D)

Image Displays Vendor Identifier and Email Identifier

## Understanding Attachment Types

The variable used in your text message profile determines how the email template is attached to the MMS message.

| Variable | Attachment Type |
| --- | --- |
| `${email.VENDOR_IDENTIFIER.TEMPLATE_IDENTIFIER}` | PNG image (default behavior) |
| `${email.VENDOR_IDENTIFIER.TEMPLATE_IDENTIFIER.png}` | PNG image |
| `${email.VENDOR_IDENTIFIER.TEMPLATE_IDENTIFIER.pdf}` | PDF document |
| `${email.VENDOR_IDENTIFIER.TEMPLATE_IDENTIFIER.encrypted_pdf}` | Password-protected PDF document |

#### Example: Referencing an Email Template

If your email vendor has the following identifiers:

| Identifier | Value |
| --- | --- |
| Vendor Identifier | `COLLECTIONS` |
| Email Template Identifier | `WELCOME_PACKET` |

You can reference the email template using any of the following variables:

| Variable | Result |
| --- | --- |
| `${email.COLLECTIONS.WELCOME_PACKET}` | PNG image (default) |
| `${email.COLLECTIONS.WELCOME_PACKET.png}` | PNG image |
| `${email.COLLECTIONS.WELCOME_PACKET.pdf}` | PDF document |
| `${email.COLLECTIONS.WELCOME_PACKET.encrypted_pdf}` | Password-protected PDF document |

## Password-Protected PDF Attachments

When using the .encrypted_pdf variable, ACE automatically determines the password based on the information available for the primary demographic.

Password priority is:

1. Date of Birth (DOB) in MM/DD/YYYY format
2. National ID / SSN Last 4
3. If neither value is available, the PDF is sent without encryption, even when the .encrypted_pdf variable is used.

When password protection is applied, the text message automatically replaces the variable with a password hint that tells the recipient what information is required to open the attachment.

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/pdf mms validation notice.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A36%3A32Z&se=2026-10-31T14%3A36%3A32Z&sr=c&sp=r&sig=%2B15uKNRup4mPvPIpkHrjHQx3y1zktdJwk5kxm924ceA%3D)

Image displays password hint for encrypted attachment

## Creating the Text Message Profile

1. Navigate to Text Msg Profiles, click New
2. Configure Basic Information:
  1. Category: Validation Notice
  2. Identifier: MMS Validation Notice
  3. Ignore Time Restriction: Leave unchecked (False)
3. Craft the Message Body
  1. Include your variable
4. Click Save
5. Test the profile by sending a message to a mobile device
  1. Confirm that the image renders correctly
  2. Check that links in the image are full URLs (not broken links)

**Example Body**

```ruby
Hi ${primaryDemographic.firstName},

Please review the attached document.

${email.DEFAULT.SAMPLE_VALIDATION_NOTICE_MMS.encrypted_pdf}

Reply HELP for help or STOP to unsubscribe.
```

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2026-07-09 150844.png?sv=2026-02-06&spr=https&st=2026-10-31T13%3A36%3A32Z&se=2026-10-31T14%3A36%3A32Z&sr=c&sp=r&sig=%2B15uKNRup4mPvPIpkHrjHQx3y1zktdJwk5kxm924ceA%3D)

Image displays MMS Text Msg Profile example

## Best Practices

Consider the following when creating MMS attachments:

- Use full URLs instead of hyperlinks when generating PNG images, as hyperlinks are not clickable in rendered images.
- Avoid italicized text when generating PNG images, as some fonts may not render correctly.
- Test each attachment type before deploying it to production.
- Verify attachments display correctly on supported mobile devices.
- Confirm the email template is formatted appropriately for the selected attachment type.

## Supported Vendors

This capability is supported by:

- ITMS
- ITMS TD (TrueDialog)
- Solutions By Text V2