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Vendor Setup
When a customer wants to start credit reporting they will need to first set up their credit vendor information.
In order to do this they will need to go to Set Up → Vendors → Credit Reporting.
Once they click on this they will be presented with a screen like this.
When you reach this screen then you are going to click on the button to add the vendor information.
The label Identifier and Export Flag Identifier are usually going to be METRO2.
Program Identifier Number
The credit bureau provides a Program Identifier number. ACE does not provide this information.
Export Information
These fields are important and will need to be filled out properly:
Send Sif Balance: This option will let the credit bureaus know that the account has been settled out and if the customer attaches the METRO2_DELETE flag then the account will be deleted from the credit bureau.
Delay Before Sending: Credit bureaus require a debt have at least a 31 day delinquency date before you can report it to the bureaus. The delay before sending makes it so that the customer can flag an account to be sent to the credit bureau but the account actually will not go out until a certain number of days after, in this case it is 60 days after.
Export User ID: This is usually the admin of the portal
Include Cosigner: If the customer has a co-signer on the debt they can then choose to also include the co-signer in the report that they are sending to the bureau.
Once you have added the needed information, then you will hit save and it will direct you back to the vendor screen.
Vendor Profile Screen
There may be times when you need to hit the Apply button in order to reach other destinations on the vendor profile screen.