How Do I Unspread and Respread Payment Transactions?
    • 28 Dec 2023
    • 1 Minute to read
    • Contributors
    • PDF

    How Do I Unspread and Respread Payment Transactions?

    • PDF

    Article summary

    What determines payment allocation across buckets?

    Payment allocation across buckets is determined by Payment Spreaders, tools that specify how payments are distributed.

    When do I need to unspread a transaction?

    Unspreading may be necessary if a payment was correctly posted but with an incorrect spreader. This can involve manual allocation among payment buckets or posting the payment to a single account in a bundle.

    How do I unspread a transaction?

    1. Locate the transaction.
    2. Click "Unspread."
    3. Confirm the unspreading of the transaction in the dialog box by clicking "Yes."


    Image Displays Step 2

    How do I respread the transaction?

    Go to Transactions-Unspread Transactions

    Image Displays Menu

    Option one: Spreader Selection

    1. Locate the transaction in the Pending Transactions Section.
    2. Scroll down to the Payment Information section.
    3. Select the correct spreader.
    4. Verify the payment spread and click "Apply."
    Image Displays Step 1

     

    Image Displays Step 3


    Option two: Bucket Selection

    You can also manually enter the amounts into the Buckets to respread the transaction.

    1. Locate the transaction in the Pending Transactions Section.
    2. Scroll down to the Payment Information section.
    3. Locate the Buckets Section.
    4. Enter the amounts into the buckets.
    5. Click Spread under the Buckets Section, then apply.

    Image Displays Step 4

     

    Image Displays Step 5

     

     

    Note
    • The "unspread" method can be used in both closed and open batches.
    • Use checkboxes in the Bundle section to control how payments apply to bundled accounts.





    Was this article helpful?

    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence