ITMS Invitation to Opt In
    • 20 Jun 2024
    • 1 Minute to read
    • Contributors
    • PDF

    ITMS Invitation to Opt In

    • PDF

    Article summary

    Invitation category

    You can now send a limited number of text message invitations to opt in through ITMS by setting the limit under "Max Invitations" in the vendor settings and setting up a text message profile with the Invitation category.

    Go to Setup → Vendor → Text; Set the limit to the number of invitations you want to send.

    In the Text Msg Profile, select Invitation.

    Consumer phone number Opt out

    When a consumer phone number is opted out, an agent with the permission to send text messages will be able to open the phone demographic page and still have access to send a text message in the invitation category. 

    Note

    If the phone number has already received the maximum number of invitation text messages an error message will be displayed noting that.
    This error could be the result of a phone number being sent invitations in association with a different account.

    Learn more!

    Understanding Text Categories

    ITMS Opting in and Opting Out


       



    Was this article helpful?

    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence