Multi-Factor Authentication (MFA) Configuration

Understanding Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) is a security feature that requires users to provide multiple forms of verification to access their accounts. In ACE, this involves entering a 6-digit code generated by a key generator app.

How MFA Works:

• The MFA key generator app produces a random numerical code that is valid for a short period (e.g., 60 seconds).

• You must complete the ACE login process using this code within the allotted time.

Administrator Instructions:

1. Choose MFA App: Select which MFA generator app to use, such as Authy or Google Authenticator.

2. User Preparation: Instruct your users to download the chosen MFA generator app.

Setting Up MFA in ACE:

1. Go to Setup → Users → Profiles and open the profile of a user.

2. In the Profile section, click "Generate New MFA Secret".

   1. A QR code will appear. Share this QR code with the user.

3. Save Changes:

User Instructions

Setting Up MFA for the First Time:

1. Download the App:

   1. If you need assistance, contact your ACE administrator or manager.

2. Scan the QR Code:

   1. Your ACE administrator will provide you with a QR code. Follow the app's instructions to scan it (usually by taking a photo within the app).

3. Name the Generator:

   1. Assign a name to the new generator to distinguish it for ACE usage.

4. Open the MFA App.

5. Access ACE:

   1. Go to the ACE URL.

   2. Enter your ACE username and password, then click "Sign In".

   3. Enter the 6-digit code from your MFA generator and click "Sign In".