--- title: "How Can I Use a Form for Settlement Offers?" slug: "how-can-i-configure-a-limited-time-offer" updated: 2025-01-20T20:18:55Z published: 2025-01-20T20:18:55Z canonical: "docs.interprose.com/how-can-i-configure-a-limited-time-offer" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.interprose.com/llms.txt > Use this file to discover all available pages before exploring further. # How Can I Configure a Limited-Time Offer? The video showcases the configurations outlined in this article, which are essential steps for replicating this specific example of creating limited-time offers. Please review the details below the video for the individual steps outlined in it. [YouTube video player](https://www.youtube.com/embed/PYkiDmzgy5Y?si=x4fh1qc2o1CHQE4_) ## Settlement Offer Overview: The following sample configuration will process accounts under client SAMPLE3 with a balance between $10-$600 with a limited time settlement offer that expires on 4/30/24. It will also send consumers of these accounts an email notification about the limited settlement offer with a direct link to the VA 2.0 Settlement Page. > [!NOTE] > Note > > The example in this guide is for illustrative purposes only and the configuration requires VA 2.0. Each customer will need to define the terms of the limited offer and will need to configure their application to accommodate their specific workflow. > [!CAUTION] > Testing and Precautions > > Prioritize thorough testing of all configurations before deploying them in a production environment. ## Configure the “Limited Offer” Form Create a new form and add form fields for discount eligibility and discount expiration. 1. Go to **Setup → Forms → New** 2. Enter Information into the following fields: 1. Identifier: LIMITED_OFFER 2. Form Config Type: Debt 3. Allow Multiple Instances Per Type: False 4. Label: Limited Offer 5. Description: Enter a description 6. Icon: Select an Icon 7. Location: Include 8. Layout Columns: 2 9. View Role: Administrator 10. Insert Role: Administrator 11. Update Role: Administrator 12. Delete Role: Administrator 3. **Apply** 4. Locate Form Fields Section, click New 1. Identifier: DISCOUNT_ELIGIBLE 2. Label: Discount Eligible 3. Field type: Boolean 4. **Save** 5. Locate Form Fields Section, click New 1. Identifier: DISCOUNT_EXPIRATION 2. Label: Discount Expiration 3. Field type: Date 4. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 135132.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays "Limited Offer" Form Configuration > [!WARNING] > Warning > > Altering forms or form fields during active ACE sessions, jobs, loaders, or reports may jeopardize system stability. Create or update Forms during non-production periods to ensure system integrity and performance. ## Configure “Limited Offer Populate Eligible Form” Logic Block Determine the criteria for accounts that will be eligible for the Limited Offer. 1. Go to **Workflow → Logic Blocks → New** 2. Label: Limited Offer Eligible 3. Description: Enter Description 4. Add Field 1. Account Current Balance 1. If account balance is between $10.00-$600.00. 2. Client Code 1. If Client Client Code is selected. 5. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 134519.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer Populate Eligible Form Configuration ## Configure “Limited Offer Schedule Email” Logic Block This logic block identifies accounts where Limited Offer form fields are populated, ensuring that they are included in the Limited Offer Eligible Job for executing the "Limited Offer Send Email" action path. 1. Go to **Workflow → Logic Blocks → New** 2. Label: Accounts with Limited Offer Form Fields Populated 3. Description: Enter Description 4. Add Field 1. Limited Offer Discount Eligible 2. Check to mark true 5. Add Field 1. Limited Offer Discount Expiration 2. Check Not Empty 6. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 134157.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer Schedule Email Logic Block ## Configure “Limited Offer VA2 Expiration Check” Logic Block The example logic block is designed to manage limited-time offer settlements using the following logic conditions: - Limited Offer Discount Eligible = true: This sets a condition that indicates whether the offer is eligible for a discount or special terms. - Integrate custom SQL to verify the expiration date on the form, ensuring it has not passed. 1. Go to **Workflow → Logic Blocks → New** 2. Label: Limited Offer Eligibility is Unexpired 3. Description: Enter Description 4. Add Field: Limited Offer Discount Eligible 1. Check to mark true 5. Custom SQL: ```sql AND customer_LIMITED_OFFER.discount_expiration::DATE >= CURRENT_DATE ``` 1. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 134325.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer VA2 Expiration Check Logic Block ## Configure “Limited Offer” Email Profile Configure the "Limited Offer" Email Profile to feature an expiration date and an auto-login link directing consumers to the settlement terms in VA 2.0. ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-11-27 151958.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer Email Profile Configuration **For Details refer to:** - [Creating Email Profiles](/v1/docs/creating-email-profiles) - [How Do I Add an Auto-Login Link in Email?](/v1/docs/how-do-i-add-an-auto-login-link-in-email-els) > [!NOTE] > Note > > Consider additional workflow configuration for accounts that may be ineligible to receive emails either due to the absence of an email address or not opting in for email communication. ## Configure “Limited Offer Eligible” Action Path This action path configuration is designed to set the DISCOUNT_ELIGIBLE and DISCOUNT_EXPIRATION form field values for accounts. 1. Go to **Setup → Workflow → Action Paths → New** 2. Add the following Flow Actions: 1. Set Debt Form Field=LIMITED_OFFER, DISCOUNT_ELIGIBLE, TRUE 1. To set the form to True, enter it in the Value field of this flow action. 2. Set Debt Form Field=LIMITED_OFFER, DISCOUNT_EXPIRATION, 04/30/2024 1. To create an expiration date, enter it in the Value field of this flow action. 3. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 135642.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Example "Limited Offer Eligible" Action Path Configuration ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 164742.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Step 2.a ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 164813.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Step 2.b.i > [!WARNING] > Please be advised: > > This configuration sets the end date for the Limited Offer as 04/30/2024. Adjust the date as necessary for your agency. This date remains fixed, so exercise caution when sending Limited Offers to consumers. For instance, ensure you avoid sending offers with insufficient notice period. ## Configure “Limited Offer Eligible Send Email” Action Path This action path will send the Limited Offer email. 1. Go to **Setup → Workflow → Action Paths → New** 2. Add the following Flow Action: 1. Send Demographic Email= LIMITED_TIME_OFFER 3. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 135752.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer Send Email Action Path Configuration ## Configure “Limited Offer Deactivation” Action Path Set up an action path to automatically remove the Limited Time Offer eligibility and date once the offer expires. This action path is triggered using the onXNumOfDaysBeforeFormFieldDateElapsed trigger. 1. Go to **Setup → Workflow → Action Paths, New** 2. Label: Remove Limited Time Offer Eligibility and Date 3. Add the following Flow Actions: 1. Set Account Field = LIMITED_OFFER.DISCOUNT_ELIGIBLE,False 2. Set Account Field = LIMITED_OFFER.DISCOUNT_EXPIRATION = Clear 4. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 135915.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited Offer Deactivation Action Path Configuration **Connect the trigger to the action path:** 1. Go to **Setup → Workflow → Triggers, New** 2. Event Type: onXNumofDaysBeforeFormFieldDateElapsed 3. Day Interval: -1 (this triggers the flow actions to occur after the expiration date set) 4. Form Config ID: Limited Offer 5. Form Field Config ID: Discount Expiration 6. Enter Description 7. Active: Check for true 8. Flow Action ID: Remove Limited Time Offer Eligibility and Date 9. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 140048.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays onXNumofDaysBeforeFormFieldDateElapsed Trigger Configuration ## Configure “Limited-Time Offer Eligible” Job The Limited Offer Eligible Job will execute the specified workflow actions based on the "Limited Offer Eligible" action path along with the previously set up "Limited Offer Populate Eligible Form" logic block. Additionally, it incorporates the "Limited Offer Schedule Email" logic block and the "Limited Offer Send Email" action path. 1. Go to **Utilities → Jobs → New** 2. Label: Limited Offer Eligible 3. Schedule: On Demand 4. Active: True 5. Add first task 1. Tasks: Workflow Action Path 2. Selection Logic: Limited Offer Eligible 3. Action Path: Limited Offer Eligible 6. Add second task 1. Tasks: Workflow Action Path 2. Selection Logic: Accounts with Limited Offer Form Fields Populated 3. Action Path: Send Limited Offer Email 7. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 140234.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Limited-Time Offer Job Configuration ## Configure the VA 2.0 Settlement Profile Using the “Limited Offer VA2 Expiration Check” Logic block will ensure that the settlement terms will only show up if the offer isn’t expired (and meets your other criteria). 1. Go to **Setup → Virtual Agent → Profiles** 2. Locate Virtual Agent Preference Profiles Section 3. Locate the Settlement Profile Logic Section 1. Add an Identifier: Limited Offer Eligible 2. Select a Logic Block: Limited Offer VA2 Expiration Check 4. Locate Settlement Rates Section 1. Add the Settlement Percentage 2. Add the Number of Payments 5. **Save** ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-11 110830.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D) Image Displays Example Limited Offer VA2 Expiration Check Logic Block in VA 2.0 Settlement Profile Logic For more details, please see [Setting up Settlement Profiles](https://docs.interprose.com/docs/how-do-i-configure-va20-profiles#setting-up-settlement-profiles). > [!NOTE] > Note: > > It is important to manage VA 2.0 Configured settlement terms so this offer is not more restrictive than the client terms. > > It is also important to make sure that any other VA 2.0 Configured settlement terms don’t conflict with this one. ## Run the “Limited-Time Offer” Job 1. Go to **Utilities → Jobs** 2. Open the “Limited-Time Offer” Job 3. Click Run ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2024-03-08 140556.png?sv=2026-02-06&spr=https&st=2026-10-31T17%3A51%3A08Z&se=2026-10-31T18%3A51%3A08Z&sr=c&sp=r&sig=q5C9o4%2BRekxu9Ene0uwjKTqBKGT1WTGWBlpO%2FNdqh2s%3D)