---
title: "How do I login to ACE?"
slug: "how-do-i-login-to-ace"
updated: 2023-08-01T21:00:35Z
published: 2023-08-01T21:00:35Z
canonical: "docs.interprose.com/how-do-i-login-to-ace"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I log in to ACE?

Here's a step-by-step process for accessing ACE.

1. Obtain the necessary login information: Contact your Administrator or ACE support to obtain the web address (URL), username, and password required for logging in.
2. Open your Internet browser: Launch your preferred web browser (e.g., Google Chrome, Mozilla Firefox, Safari).
3. Enter the custom URL: In the address bar of your browser, type in your company's unique URL provided to you. It will be similar to http://team.interprose.com/login.do?customerID=NAME. *Remember to replace "NAME" with your company's customer ID, using uppercase letters.*
4. Press Enter: After typing the URL, press the Enter key on your keyboard or click the "Go" or "Search" button in the browser.
5. Provide login credentials: On the ACE login page, enter your username and password in the designated fields.
6. Click **Sign In**: Once you have entered your credentials, click the "Sign In" button to proceed.

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Log%20In.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A33%3A48Z&se=2026-10-31T15%3A33%3A48Z&sr=c&sp=r&sig=BTseX3YdD3jhnTcDd2JQ9ozv7Ld68jbzCH3n74zHH8w%3D)

NoteUsernames and passwords are case sensitive.  
  
Accepted password characters   !  #  $  *  .  -  _  ^  %  ?  =  @  &  ,  ;  <  >  =  ~  

For more information, see [Accessing and Logging in to ACE](/v1/docs/accessing-and-logging-in-to-ace)