ACE Release Notes - 11/18/18
Hi ,
Below are the updates and fixes we will be pushing out to all of our customers.
We can’t wait to deliver further improvements to you in the months ahead!
All the best,
Your friends at The InterProse Corporation
Cool New Features!
Always Improving - Isn't ACE Great?
- Added status code and status code group exclusion to the bundling rules
- Added the ability to include a PDF document with local print PDF letters
- Our Running Queries page now shows which job and job task is running for the query, the job task will also provide a link for you to click to take you right to that job
- Dashboard enhancements for Productivity panel speedup
- Future dated transactions are now visible in the transactions view for the account
- Searchable forms fields are now visible to all users
- A note will now appear on the account when the account is removed from the credit bureau
- The job log error message now has more detailed information for when a job has failed or errored out, in the screenshot below, the [1] indicates the job task that failed. In this example the first job task failed.
- Jobs can now be cloned
- Post Client Receivables page will now have the invoice number as a link to view the invoice that payment is associated with
- Added last placement date to the Client Profile, it is searchable and can be used in reporting
- Added a Payable To field to the client record under Invoices Preferences that will override the company name on remits
- Added ability to sort the columns in logic blocks and action paths
- System will no longer skip an account during the bundle master check if the bankruptcy on the account has been dismissed
- Analytics phone numbers will now only show the bundle masters phone numbers
Changes To Pay Close Attention To
Demographics and Bundling
There has been extensive work to help make our demographics and bundling in the system more user friendly and efficient for our customers. An example of this would be the functionality of when an address comes in on an account during bundling, the system will mark that debt to that specific address. The purpose for this action is so that should our customers choose to remove that debt from that bundle, the addresses that were tied to that debt upon loading will then be parsed out to be tied to that debt only again.
There is also a new demographic type labeled Original Demographic that is now stored to the account. This demographic type can be used to send letters on, it can be used to remit to clients with that information, as well as the ability to restore the account to the original placement.
Please click the link below for an extensive documentation on how this updated function will work.
https://interprosehelp.zendesk.com/hc/en-us/articles/360012122333-Demographics-and-Bundling-Doc
*Remember you will need to be logged into ACE to access the link information above.
Vendor Integration
We have joined with 4processing for ACH integration. Now, you can choose to have your credit card payments and your ACH payments processed through 4processing.
Contact information: www.4Processing.com
Jason Graves
National Sales Manager
251-317-1364 - Direct
877-877-6005 Ext. 101 Toll Free
877-277-5833- Fax
jason@4processing.com
We have also integrated with PayNearMe. You now have the option to use PayNearMe that allows you to send your consumers a barcode that allows them to make payments at any PayNearMe approved location that could be places such as 7-Eleven or Dollar Tree.
Making Things Right
- Fixed - PDF page numbers were off by one, this has now been remedied
- Fixed - Worklist selection was hanging up the browser causing the browser to crash, now if the worklist takes longer than 35 seconds to pull up then one result from the drop down will pop up and the error "Error fetching worklists" will occur. When that error occurs simply refresh the page and click on the worklist drop down again
- Fixed - Interest charged when an account was being settled wasn't getting marked appropriately, this could cause overpayments
- Fixed - Aging buckets on the client profile page were changed to now go off of end date instead of create date
- Fixed - The words "Debit Card" were not translating to Spanish in the Spanish version of the VA
- Fixed - Employer address was being copied automatically into the table causing some letters to be mailed to the consumers employer