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Add a Letter Vendor
To add a vendor to the letter, go to Setup> Letters> Vendors.
Click new on the right hand side of the screen and input the required information asked for, Label, Identifier, Service Provider. The service provider can be a default vendor found on ACE such as Open Office PDF and Open Office Word.
You can also set up the vendor for your letter service provider such as RevSpring, Compumail, Renkim and Focus1. For letter service providers you will want to make sure to include the fields you are wanting to send over in your Export Fields, include the labels of the fields and how you are wanting those fields sorted based on the Export Header and set the Export Document Format as well.
Upon completion hit save/apply. Your letter vendor is now ready to go!