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This job processes payment plans for Credit Card and ACH transactions. It is responsible for executing payment plans scheduled for the current day.
How to Access:
Go to Utilities → Jobs.
Search for Payment System: Payment Plans.
Ensure the Payment Destination is set appropriately.
Verify that the job is Active.
Overpayment Prevention
To prevent overpayment, if the next payment is expected to exceed the owing balance on the account, the system will automatically adjust the payment to match the remaining balance.
Overpayment Example
Suppose there is a payment plan with a scheduled amount of 124.55. When this payment was processed, the system detected that the amount exceeded the bundle balance. Consequently, the system adjusted the payment:
“Message: The system adjusted a payment of 124.55 on account 2255527, which exceeded the bundle balance. The payment was altered to 99.10 to match the remaining balance and prevent overpayment.”