This article is for clients that use PayRazr
When issuing a refund, the following steps must be followed:
1) Email "support@mybillingtree.com" and include the following information:
- Consumer's full name
- Dollar amount to be credited
- Date of the original payment
- Merchant ID (Ask PayRazr for this number)
2) Wait for their approval.
3) Issue the credit in ACE as you would normally do it.