PayRazr ACH Refund Process

This article is for clients that use PayRazr

When issuing a refund, the following steps must be followed:
1) Email "support@mybillingtree.com" and include the following information: 
- Consumer's full name
- Dollar amount to be credited 
- Date of the original payment 
- Merchant ID (Ask PayRazr for this number)
2) Wait for their approval. 
3) Issue the credit in ACE as you would normally do it.