---
title: "Payments- Issue Refunds Using PayRazr ACH"
slug: "payments-issue-refunds-using-payrazr-ach"
updated: 2023-01-10T20:59:25Z
published: 2023-01-10T20:59:25Z
canonical: "docs.interprose.com/payments-issue-refunds-using-payrazr-ach"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# PayRazr ACH Refund Process

## This article is for clients that use PayRazr

When issuing a refund, the following steps must be followed: 1) Email "[support@mybillingtree.com](mailto:support@mybillingtree.com)" and include the following information: - Consumer's full name - Dollar amount to be credited - Date of the original payment - Merchant ID (Ask PayRazr for this number) 2) Wait for their approval. 3) Issue the credit in ACE as you would normally do it.