ACE Release Notes - 8/15/2021

Below are the updates and fixes we will be pushing out to all of our customers. 

We can’t wait to deliver further improvements to you in the months ahead!

We are expecting the downtime for deploying this update to be ten to fifteen minutes.

All the best,

Your friends at The InterProse Corporation

Cool New Upgrades 

ETL Loader

MetaData Added to Pages

There is now meta data that has been added to the debts page, client profile page, debt trans screen and the payment plans screen that shows the delta log ID that loaded the information.

Multiple Agents on Account

There is now an icon that will pop up at the bottom right of the screen when more than one agent is on an account at the same time. Hovering over the icon will show which user is on the account.

Restore From Audit Logs

When audit logs are stored in ACE related to modifications, administrative users now have the capability to restore setup to a previous state. This is a powerful option and should be used with  extreme caution . Please consult with support before using it.

In the example below, the ETL Profile 7186 was deleted. I located the audit log related to the change. After opening the audit log, I selected Restore and a confirmation message was displayed informing of the new cloned ETL Profile with the new ETL ID. A new audit log is created to reflect the "restored" activity. I opened the ETL Profile page and was able to see the new ETL Profile ID that was created from the restore.

Pro Rata Spreader

Previously, the pro rata spreader was originally ignoring bucket splits. Going forward, the spreader will now take into account those percentages pro rata. The spreader will calculate how much to apply to each account then process those percentages in order, one account at a time starting with the lowest balanced account.

Client Remit Amounts

The Client Remit amounts are now stored off from the time the invoice has been generated. These amounts can also be found on the Invoice Detail Page in the Invoice section, there is a tooltip for each new field as well.

Client Charges

When an account was cancelled the client charges on the account were also being cancelled, leaving a negative balance. These client charges will no longer be cancelled when the account is cancelled, the money will no longer get returned to the client. 

Invoice Profile Tooltip

The Invoice Profile page now has a green tooltip for the Include Past Due Amount On Remit check box.

ACE Speed Enhancements

There have been speed enhancements to the ETL Loader, account document loading, invoice generation and invoice profile page when loading all clients. On the invoice profile page deleting and adding clients is also now immediate, no need to hit apply.

Take a Closer Look 

Reporting Deceased Accounts to Credit Bureau

ACE will no longer mark deceased records with an X for 3rd party and debt buyers. This has been updated to match that 3rd Party & debt buyers do not report these accounts.

Phone Misc Fields

Phone table misc fields have now been added and can be renamed. To rename the phone misc fields the user will need to go to Setup>Accounts>Labels then scroll down to Demographic Phone Labels.

Making Things Right

- Required field error fixed, when trying to set up payment plan it was hiding the error, now it will open up the error.

- Previous collector ID was throwing an error because it no longer existed, this error should no longer show.

- Bundle buckets are all now getting totaled in bundle section on account page.

- If in Client in action paths wasn’t allowing spaces causing the action path not to function correctly, this has been fixed to now allows spaces.

-SQL report auto formatting will now default to the original value when it cannot format the value as intended.

- Fixed can’t select apply when adding/removing columns from select account list on letter send page.

- Batches appearing as duplicates has been fixed.

- Updating balances via api not working has been fixed.

- Put in a fix for the low contrast reports when printing.

Join the ACE User Forum in Slack^® Today!

Recently, InterProse chose to partner with AccountsRecovery.net to leverage their FREE industry Slack workspace offered to the ARM industry. We saw this as an opportunity to not only bring a modern user forum format, but also encourage our customers to engage more in the in the excellent resources AccountsRecovery.net provides its readers and content sponsors. 

Just like all of the webinars provided through AR.net, there are no costs associated with this Slack application and the forum is run by ACE users, for ACE users. Click the link below and ask Mike Gibb or Aaron Reiter through the Slack platform to add you to the private #InterProse channel!

JOIN NOW!