---
title: "Run a Promo Code Campaign in ACE"
slug: "run-a-promo-code-campaign-in-ace"
updated: 2025-09-12T15:36:59Z
published: 2025-09-12T15:36:59Z
canonical: "docs.interprose.com/run-a-promo-code-campaign-in-ace"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Run a Promo Code Campaign in ACE

Want to offer consumers a limited-time discount tied to a specific holiday or event? Use ACE’s Single Use Promotion Codes and this example Labor Day workflow to create a targeted campaign using logic blocks, ETL uploads, and automated email/text messaging.

## Overview: How Promo Codes Work in ACE

**Reference**: [Single Use Promotion Codes](https://docs.interprose.com/docs/single-use-promotion-codes) documentation.

- Promo codes are tied to a bundle, offering a fixed amount or percentage discount.
- They may be configured manually or via ETL.
- Discounts can be applied:
  - At the time of payment
  - During payment plan setup
- Settlement-based codes apply to the full balance, while non-settlement codes apply to a specific bucket.
- Agents redeem codes during payment or plan setup.
- Promo usage is trackable via SQL queries.

## Sample Workflow: Labor Day Promotion

This example campaign offers a 15% discount for qualified consumers who act before September 5, 2025.

#### 1. Determine Your Promotion Strategy

Decide what type of discount you want to offer and who qualifies. In this case:

- Code: LABOR15
- Discount: 15%
- Settlement: Yes (applies to full balance)
- Expiration: 09/05/2025

#### 2. Identify Eligible Accounts Using a Logic Block

- Create a logic block to target consumers who should receive the promotion.
- The logic block filters based on account current balance and account assigned age.

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 102359.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Labor Day Promo Code Logic Block

#### 3. Load Promo Codes via ETL

Use the BUNDLE_PROMO_CODES load method:

1. Go to **Accounts → ETL Import → Profiles → New**.
2. Upload the file to configure the ETL Profile and map the fields.
3. Choose the following load method:
  1. BUNDLE_PROMO_CODES
4. Test the profile with or without a job to verify it loads data as expected.
5. Save the profile for future use.

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 103053.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Bundle Promo Code ETL Import Profile

#### 4. Create Email and Text Profiles to Notify Consumers

**Email Profile Example:**

- Identifier: LABOR_DAY_PROMO
- Subject: “End Summer With Savings! Use Your Promo Code & Save Instantly”

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 103714.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Email Profile Template for Labor Day Promo Campaign

**Text Message Profile Example:**

- Identifier: LABOR_DAY_PROMO_CODE
- Message: “Use promo code LABOR15 to get 15% off your account balance (up to $100) until Sept Call us to apply it today!”

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/text profile.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Text Msg Profile for Labor Day Promo Code

#### 5. Set Up Action Paths

**Action Paths:**

1. Send Labor Day Promo Text
2. Send Promo Email - Labor Day

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 104454.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Send Labor Day Promo Text Action Path

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 104618.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Send Promo Code Email Action Path

#### 6. Create Jobs for Promo Delivery

**Job A: Send Promo Code via Text**

- Uses the Labor Day Promo Code Logic Block
- Uses the Send Labor Day Promo Text Action Path

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 105045.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Send Labor Day Promo Code Text Job

**Job B: Send Promo via Email**

- Uses the Labor Day Promo Code Logic Block
- Uses the Send Promo Email- Labor Day Action Path

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Screenshot 2025-07-14 105217.png?sv=2026-02-06&spr=https&st=2026-10-31T14%3A34%3A11Z&se=2026-10-31T15%3A34%3A11Z&sr=c&sp=r&sig=3va3nEV%2FjhYBzw8h4Cl5CkAnCBGulyRpmergd5qPVqU%3D)

Image Displays Example Send Labor Day Promo Email Job

#### 7. Track Promo Code Usage with SQL

- Use SQL Designer to report on redemption and bundle-level usage.
- Example SQL Query:

```sql
SELECT
  debt.bundle_id,
  bundle_promo_code.code,
  bundle_promo_code.discount_amount,
  bundle_promo_code.discount_percent,
  bundle_promo_code.expiration,
  bundle_promo_code.settlement,
  bundle_promo_code.redeemed,
  bundle_promo_code.bucket,
  bundle_promo_code.number_of_payments
FROM debt
LEFT OUTER JOIN bundle_promo_code ON bundle_promo_code.bundle_id = debt.bundle_id
WHERE bundle_promo_code.discount_percent = 0.15
ORDER BY debt.last_update DESC
LIMIT 50;
```

## Best Practices

- Promo codes are one-time use only.
- Always redeem the promo code before applying payments.
- Use expiration dates to drive urgency.
- Test your ETL file before launching a live campaign.