---
title: "Status Code Groups"
slug: "status-code-groups"
updated: 2023-03-28T21:30:05Z
published: 2023-03-28T21:30:05Z
canonical: "docs.interprose.com/status-code-groups"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Status Code Groups

Status codes are organized together in ACE Status Code Groups. Status Codes with specific options are often used in conjunction with status code groups to control workflow.

See [How to add a New Status Code](/v1/docs/how-to-add-a-new-status-category) for more information.

Go to **Setup-Accounts-Status Codes**

**![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Status%20Code%20Groups.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A40%3A03Z&se=2026-10-31T19%3A40%3A03Z&sr=c&sp=r&sig=%2FShUnj7%2BZug3RqjrVEGMgVa1WFNwsNQci%2BwGM5d3Cc8%3D)**

Clicking on the header allows you to sort the list. The image above is sorted by Status Code Groups. In the example above, there are several status codes in the ACTIVE status code group section.

Status Codes can be created and added to Status Code Groups, however new Status Code Groups cannot be created.  

| Status Code Groups |  |
| --- | --- |
| ACTIVE |  |
| BANKRUPTCY |  |
| CANCELLED | used to cancel or reactivate an account. Cancelling an account in ACE will bring the account balance to zero and lock the account. |
| CLOSED | used to show that the account is no longer being worked, but the account balance will stay on the account. |
| DECEASED |  |
| DISPUTE |  |
| FORWARD |  |
| FRAUD |  |
| LEGAL |  |
| NEW |  |
| PAID |  |
| PROMISE |  |
| SETTLED |  |
| SKIP |  |
| SPECIAL HANDLING |  |
| SUSPENDED |  |
| UNKNOWN |  |

are used to setup workflow around a set of status codes that might trigger similar behavior inside of ACE