Validation Notice Dates

This article explains the fields related to the Model Validation Notice in ACE. For reference, you can review the Sample Model Validation Notice Template.

Overview

The following fields are essential for understanding and managing validation notices in ACE:

• Validation Notice Sent Date

• Validation Notice Period

• Validation Notice End Date

• Validation Notice Returned Date

1. Validation Notice Sent Date

• Definition: The date when a validation notice letter is sent from ACE.

• Details: This date is recorded in the Debt Information section of the account page.

• How It's Set: A validation notice sent date is established when a letter or email with the category "Validation Notice" is sent.

2. Validation Notice Period

• Definition: In ACE, the validation notice period starts on the date the debt collector provides the validation information by sending a letter categorized as a "Validation Notice".

• Duration: It ends 30 calendar days after the consumer receives or is assumed to receive the validation information.

• Purpose: This period is critical for compliance with regulatory requirements, allowing consumers time to respond or dispute the debt.

3. Validation Notice End Date

• Definition: The date marking the end of the validation notice period.

• Calculation: It is calculated based on the Validation Notice Sent Date plus the validation notice buffer (typically accounting for mail delivery time).

• Recording: This date is recorded in the Validation Notice End Date field in the Debt Information section of the account page.

4. Validation Notice Returned Date

• Definition: The date when a validation notice letter is returned undelivered.

• How It's Set:

  • It can be populated manually by a user.

  • It can be updated via an import file from a letter vendor.

• Impact:

  • When a validation notice is returned, this date should be recorded.

  • If the validation notice is sent again, the Validation Notice Returned Date will be cleared when the Validation Notice Sent Date is updated.

Additional Resources

For more information, please refer to:

• Sample Model Validation Notice Template

• Validation Notice Fields Available to Local Print Letters & Letter Vendors

Note: Please ensure all configurations and date calculations comply with your organization's policies and regulatory requirements. Regularly review and update records to maintain accuracy and compliance.