---
title: "Void Payment & Batch"
slug: "voiding-a-payment-or-mutiple-payments"
updated: 2023-09-08T16:40:19Z
published: 2023-09-08T16:40:19Z
canonical: "docs.interprose.com/voiding-a-payment-or-mutiple-payments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.interprose.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Voiding a Payment or Multiple Payments

Voiding payments in ACE allows you to correct incorrectly posted payments. When a payment is voided, a record is added to the account to indicate that the payment was voided.

Here's how to do it:

### Single Payment Void

- Open the Account
- Click on Transactions

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Transaction.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Transactions Button

- Locate the Received Section
- Click on the Transaction Link

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/transaction%20link.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Transaction Link

- The transaction page will display
- Click Void in the Transaction Information Section

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Trtansaction%20information.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Void Button

- A dialog box will prompt you to Confirm Void, Click **Yes**

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/image-1681314325378.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Dialog Box

- ACE will confirm the Transaction Voided

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/image-1681314289461.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Transaction Voided Button

### Why Void a Batch for Payment Correction?

Voiding a batch is especially useful when multiple payments within that batch need correction. Instead of voiding each payment individually, voiding the entire batch streamlines the process, ensuring that all payments within the batch are voided simultaneously.

NoteVoiding a batch can only be done with a manual mixed payment destinations.   

### Batch Void

- **Transactions-Batches-Opened**
- Select the Batch
- Within the Batch Options Section, Click **Void**

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Void%20Batch.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Voiding a Batch

- A dialog box will prompt you to Void Batch, click **Yes**

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/void%20batch%20dialog.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Dialog Box

- ACE will confirm the Batch Voided

![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/batchvoid%20successful.png?sv=2026-02-06&spr=https&st=2026-10-31T18%3A51%3A40Z&se=2026-10-31T19%3A51%3A40Z&sr=c&sp=r&sig=x8Vi%2B6kV1NJNM24wiUJTGPh04%2BuCy13cdeYS%2BXbU3q4%3D)Image Displays Batch Voided Successfully

For more details on modifying payments, please review [Modifying A Payment](/v1/docs/payments-modifying-a-payment)