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How Do I Unspread and Respread Payment Transactions?
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What determines payment allocation across buckets?
Payment allocation across buckets is determined by Payment Spreaders, tools that specify how payments are distributed.
When do I need to unspread a transaction?
Unspreading may be necessary if a payment was correctly posted but with an incorrect spreader. This can involve manual allocation among payment buckets or posting the payment to a single account in a bundle.
How do I unspread a transaction?
- Locate the transaction.
- Click "Unspread."
- Confirm the unspreading of the transaction in the dialog box by clicking "Yes."
How do I respread the transaction?
Go to Transactions-Unspread Transactions
Option one: Spreader Selection
- Locate the transaction in the Pending Transactions Section.
- Scroll down to the Payment Information section.
- Select the correct spreader.
- Verify the payment spread and click "Apply."
Option two: Bucket Selection
You can also manually enter the amounts into the Buckets to respread the transaction.
- Locate the transaction in the Pending Transactions Section.
- Scroll down to the Payment Information section.
- Locate the Buckets Section.
- Enter the amounts into the buckets.
- Click Spread under the Buckets Section, then apply.
Note
- The "unspread" method can be used in both closed and open batches.
- Use checkboxes in the Bundle section to control how payments apply to bundled accounts.
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