--- title: "Status Code Options" slug: "status-code-options" updated: 2023-03-28T21:23:44Z published: 2023-03-28T21:23:44Z canonical: "docs.interprose.com/status-code-options" --- > ## Documentation Index > Fetch the complete documentation index at: https://docs.interprose.com/llms.txt > Use this file to discover all available pages before exploring further. # Status Code Options Section When creating workflow, the Status Codes and Status Code Groups with specific options are often used in conjunction to control workflow. Go to **Setup-Accounts- Status Codes** ## Status Code Options Section Fields in the option section may change based on the type of **Status Code Group** selected. Specific options include: | Field | Notes | | --- | --- | | Selectable | if checked, allows users to change the status code from the Status drop-down menu under Notate Account; if unchecked, prevents users from changing the status code on the account | | Dispute | The status code will display when inserting a dispute record on an account | | Dispute Resolution | The status code will display when resolving a dispute record on an account | | Cancelled | if checked, the status code will display when cancelling an account | | Legal | if checked, the status code will be selectable on legal cases | | Reactivate | Status code will display when reactivating an account | | Locked | All accounts with the status code won't be able to be changed. Information will be greyed out | | Is Protected | Limits status code to be changed based on user permissions | Selectable is allowed with all Status Code Groups with the exception of: BANKRUPTCY, DECEASED, DISPUTE, NEW ### Active ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Active%20status%20code%20options(1).png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Bankruptcy ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Bankruptcy%20Status%20Code%20Group.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Cancelled ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Cancelled%20Status%20Code%20Group.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Closed ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Closed%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Deceased ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Deceased%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Dispute ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Dispute%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Forward ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/image-1680014408735.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Fraud ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Fraud%20Status%20Code%20Group.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Legal ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Legal%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### New ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/New%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Paid ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Paid%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Promise ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Promise%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Settled ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Settled%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Skip ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Skip%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Special Handling ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Special%20Handling.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Suspended ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Suspended%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D) ### Unknown ![](https://cdn.document360.io/6c7303ca-5ffc-4149-8868-8ea498eee635/Images/Documentation/Unknown%20Status%20Code.png?sv=2026-02-06&spr=https&st=2026-10-31T19%3A32%3A11Z&se=2026-10-31T20%3A32%3A11Z&sr=c&sp=r&sig=C6MPe3lWCUSHF3X5pgMnNVNiUhy04CR0a38WGCObuTQ%3D)