2023-02-21 ACE Release Patch
    • 22 Feb 2023
    • 1 Minute to read
    • Contributors
    • PDF

    2023-02-21 ACE Release Patch

    • PDF

    Article summary

    On February 12, 2023, our monthly release was deployed.

     We have identified a scenario which has resulted in a customer experiencing problems accessing ACE.

    A customer with the following in place may have experienced this problem.

    1. "Send emails between 8am and 9pm only" set to true in Email Preferences
    2. ELS enabled
    3. A vendor export job being run outside of the 8am-9am consumer time window with more than 2000 emails or multiple emails to the same account

    A patch is being deployed to fix this problem. Customers who may have experienced the problem described above should deploy the fixed release.

     In order to deploy the release, downtime of up to 10-15 minutes may be experienced.


    Was this article helpful?

    Changing your password will log you out immediately. Use the new password to log back in.
    First name must have atleast 2 characters. Numbers and special characters are not allowed.
    Last name must have atleast 1 characters. Numbers and special characters are not allowed.
    Enter a valid email
    Enter a valid password
    Your profile has been successfully updated.
    ESC

    Eddy AI, facilitating knowledge discovery through conversational intelligence