On June 15, 2025, our monthly release was deployed.
After the release, users with the “DEBT_STATUS_UPDATE_LOCKED” permission were not seeing the Work Account section for cancelled accounts. This has been fixed.
In order to deploy the release, downtime of up to 15 minutes may be experienced.
We apologize for the inconvenience associated with these issues. Please know that we are dedicated to taking corrective actions whenever appropriate.