Account Workflow Actions- Last Work Date
    • 29 Mar 2023
    • 1 Minute to read
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    Account Workflow Actions- Last Work Date

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    Article summary

    Account Workflow Actions for Last Work Date

    Account-workflow4.png

    Left click a pill  pill.PNG to identify the actions taken that will set Last Work Date on an account.

    • Notate Account ->Any action taken in the Notate Account Session using the "Apply" button or "Send to Worklist" using the "Send" button
    • Letter Sent
    • Phone In/Out -> Specifically an Inbound or Outbound Phone call entry
    • Phone RPC -> Specifically a Right Party Contact call entry
    • Payment
    • Promise -> A single Promised Payment is taken -OR- A Promise Payment Plan is scheduled
    • Set Next Work Date
    • Status Code Change
    • Demographic Change
    • Account Save (includes using "Apply" to save an account)
    • Sidebar actions (limited to users with related Permission Roles):
      • Dispute
      • Cancel
      • Bankruptcy
      • Deceased

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