Administrators

Admin Users play a pivotal role in overseeing and managing various aspects of the ACE system, performing a range of duties, including: 1. User and Role Management: - Create and manage user accounts. - Assign roles and permissions to users...

Here are Permission Roles that can only be added for Admin type user profiles. Administrator Manage - Dialer Vendors Manage - Letter Vendors Manage - Payment Destinations Manage - Roles Manage - Users

  What Permission Role is required in order to view a specific Dashboard Panel? Identify Panel from list below Locate any column on the right where an "X" is entered for that Panel Review the Column Header to identify the spe...

Understanding Multi-Factor Authentication (MFA) Multi-Factor Authentication (MFA) is a security feature that requires users to provide multiple forms of verification to access their accounts. In ACE, this involves entering a 6-digit code generate...

Primary agents Primary agents are users who receive commissions for payments taken. The following document describes how the primary agents is set and the logic behind selecting a new primary agent when appropriate. Primary Collector Da...

To locate a list of ACE User s go to Setup-Users-Profiles The profile page displays a list of user records associated with the ACE system The page can be sorted by individual user preference Each user is assigned roles, specifyin...