Credit Reporting

Credit Reporting Metro2 credit reporting is the standardized method and interface to the 4 major credit reporting agencies: TransUnion, Experian, Equifax and Innovis.  ACE credit reporting sends scheduled updates to the credit bureaus...

ACE only supports Debt Buyers (48), Collection Agencies (77) and Student Loan (12) ACE does not support sending loan repayment terms on Student Loans                         &nbs...

Credit reporting fields Client-Profiles, left click on a client within the Client Profiles list to view Credit Reporting fields. In the Client - Profile - Information section, these Credit Reporting settings are required (even if the age...

Client configuration for Credit Reporting This procedure will demonstrate how to configure a Client for Credit Reporting Select the C lients → Profiles menu. Choose the client profile you want to edit.  In the Information section...

Status Code  Left click on a Status from the Status Codes list (Setup - Status Codes) to view Credit Reporting fields to be set at the Status Code record level. Status Code properties The Status Code screen contains al...

ACE Client Profile pages feature additional fields within the Credit Reporting section, specifically labeled "Purchased From" and "Sold To." These fields will only become visible when the Client Collection Type is set to "0C - Debt Purchaser." To a...

When deleting an account from the credit bureau flag the account with the METRO2_DELETE flag. Note You will have two export flags: METRO2 METRO2_DELETE   After the credit job is complete, the two flags will be sent to the cr...

Export information Left click on the Credit Reporting list item to show the Credit Reporting Screen. The Export Information section on this screen contains these properties for Credit Reporting: Send SIF Balance – Checking this box ...

Export job Prior to creating an export job, make sure you have set up the Credit Reporting Vendor. See Vendor Setup The first step will be to label the job, schedule it and then add a task. In order to label the job they will simply need to...

Account Manager and Credit Reporting Flagging Accounts To flag accounts for credit reporting choose the desired Selection Logic from the drop down list box. Next, choose “Flag For Export” from the Add Action drop down list box and ...

Accounts with same client service date are sent as one single account These accounts are reported under the same agency account number for the bundle each time and the client account number. The client account number is considered a seconda...

Import information Left click on the Credit Reporting list item to show the Credit Reporting Screen. The Import Information section on this screen contains these properties for Credit Reporting: Import User ID – This is the user wher...

Itemization Creditor for Credit Reporting Under Setup -Vendors -Credit Reporting , there is a Boolean option to "Use Itemization Creditor Name" in place of the original creditor name in the Metro2 file.

Manually Flag Accounts: Scroll down in the Account screen to the "Export Flags" section.  To manually flag an account for credit reporting click the New button.  Next, enter “METRO2” in the Identifier field. Finally, click Save...

Troubleshooting The Agency needs to setup a relationship with the each bureau. There is a place for the subscriber codes on the vendor setup page. The client record needs to have the "Classification" and the "Collection Type" fields set. Th...

Vendor field definitions Vendor Information section Label – This is the name for this vendor interface. “Metro 2” is the recommended value. Identifier – This is internal identifier. “METRO2” is the recommended value. E...

Vendor Setup When a customer wants to start credit reporting they will need to first set up their credit vendor information.  In order to do this they will need to go to Set Up → Vendors → Credit Reporting .  Once they cli...