Managing Payment Destinations

Payment Destinations allow administrators to tailor preferences for various payment providers. In this article, we'll define the different sections and fields within Payment Destinations to help you configure them.

Adding Payment Destinations

1. Go to Setup → Transactions → Payment Destinations

2. Click New or Modify if necessary

The Sections in the Payment Destinations are:

• Payment Destination

• Payment Reminders

• Payment Receipts

• Authorization Requests

• Provider Settings

• Bin Database

Payment Destination Section:

* are required fields

Payment Reminders Section:

Payment Receipts Fields:

Payment Reminders and Payment Receipts

When a preferred contact method is set for an account demographic, that method is used for sending Payment Reminders and Payment Receipts. If no preferred contact method is set, the system sends reminders and receipts to the first available method in the following order: Email, Text, Letter.

Methods that are opted out or explicitly set to not receive contact will be skipped.

Authorization Request Fields:

Provider Settings Fields:

Input the Provider Settings received from your payment provider, this could be username/password or alternate identifiers.

Bin Database Fields

See Payment Destinations BIN Database for more information.

Payment Destination Jobs

There are default jobs related to payment destination in ACE.

1. Payment System-Export and Settlement Job

2. Payment System-Payment Plans*

To locate the jobs:

1. Go to Utilities - Jobs

2. Select the Payment System-Export and Settlement Job

Job Section: * are required fields

1. Label*: Payment System-Export and Settlement Job

2. Description: This job runs two (or more tasks if configured) for Credit Card and ACH processing. Tasks include: Exports- Sends payment data to the payment processor. Settle-Returns and processes settlement data from the payment processor.

3. Schedule*: On Demand or a set time

4. Last Run Status: Indicates completed/failure etc.

5. Message Count: If job fails, indicates the amount of failed messages generated

6. Last Run: The date and time the job last ran

7. Notify on Error: Can notify users of errors

8. Notify on Complete: Can notify users of completion

9. Notify List: Add Users to receive notification

10. Run Exclusively: Toggle if you want this job to run independently from other jobs

11. Rerun on Misfire: Automatically reschedules and retries a scheduled job if it fails to execute at its designated time

12. Log Task Time: Creates a long entry containing the duration of each task

13. Active: enable or disable

14. Add Task: select from dropdown, click add

Tasks Section

Displays selected tasks associated with the job

Two tasks for this job:

1. Payment System: Exports

   1. Description: Send Transactions to payment provider

   2. Payment Destination*: select the payment destination

   3. Active: enable or disable

2. Payment System: Settle

   1. Description: Process the settlement reports and generated deposit records

   2. Payment Destination*: select the payment destination

   3. Active: enable or disable

Note

If there are multiple payment destinations (e.g., different vendors for credit card and ACH payments), set up two payment destinations.

Additional tasks can be added to the Payment System-Exports and Settlements Job to accommodate different payment destinations.

It is important to note that payment plan tasks may also be configured with that same job.

Alternatively, payment plan tasks may have been configured in Payment-System-Payment Plans job in your ACE application.

Therefore, it is recommended to review your system jobs and familiarize yourself with the tasks associated with each job configuration.

Payment Plans Move Job Task

This task is used to move remaining scheduled payments to a new payment plan under a different payment destination and can be added to an existing job, or a new job can be created.

Task Fields: *denotes required field