Payment Destinations allow administrators to tailor preferences for various payment providers. In this article, we'll define the different sections and fields within Payment Destinations to help you configure them.
Adding Payment Destinations
Go to Setup → Transactions → Payment Destinations
Click New or Modify if necessary
Payment Destination Section:
(* indicates required field)
Field | Description |
|---|---|
Label* | A unique identifier |
Merchant Service Provider | Your Payment Vendor |
Payment Gateway* | Select your Payment Gateway Provider from the dropdown |
Trust Account | Specify the trust account associated |
Clients | Select Clients from the list |
Default Spreader | Set the default Payment Spreaders for transactions |
Spread Time* | Determine the time for spreading transactions Options:
|
Batch Receiver | Select the receiver for processing Options:
|
Service Fee Bucket* | Assign a bucket for service fees |
Post Transaction with Date Spread | Enable to use date spread in post transactions |
Invoice Delay Days | Set the number of days to wait before the spreaded transaction can appear on an invoice |
Intelligent Failure | When a payment results in NSF, do not fail the payment plan |
Intelligent Reschedule | When Intelligent Failure is active and an NSF occur without failing the plan, the failed payment is automatically rescheduled to the end of the payment plan |
Do Not Allow Payment Plans Past Credit Card Expiration | Set restrictions on Payment Plans based on Credit Card Expiration dates |
Receipt Name | Set the Receipt Name |
Receipt Address | Specify the Receipt Address |
Last Settlement ID | When the “Payment System-Exports and Settlements” job runs it will put in the last settlement ID and date |
Last Settlement | When the “Payment System-Exports and Settlements” job runs it will put in the last settlement ID and date |
Max Payment Amount | Set the maximum payment amount for payment or payment plans. |
Active | Set to Active by placing a checkmark |
Image Displays Payment Destination Sections and Fields
Payment Reminders Section:
Image Displays Payment Reminders Section
Fields | Descriptions |
|---|---|
Send Payment Reminders | Enable or Disable Payment Reminders |
of Days Prior | Set the number of days before sending reminders |
Min # of Days | Specify the number of days |
Letter Profile | Choose the letter profile for reminders |
Letter Vendor | Indicate the vendor for reminder letters |
Email Profile | Select the email profile for reminders |
Text Message | Select the text message profile for reminders |
Payment Receipts Section:
Image Displays Payment Receipts Section
Field | Description |
|---|---|
Send Payment Receipts | Enable the sending of payment receipts |
Letter Profile | Choose the letter profile for receipts |
Letter Vendor | Indicate the vendor for receipt letters |
Email Profile | Select the email profile for receipts |
Text Message | Select the text message profile for receipts |
Payment Reminders and Payment Receipts
When a preferred contact method is set for an account demographic, that method is used. If no preference is set, delivery follows this order: Email → Text → Letter.
Methods opted out or marked “do not contact” are skipped.
Authorization Request Fields:
Field | Description |
|---|---|
Email Profile | The email profile to use for authorization requests |
Text Message | The text message profile to use for authorization requests |
Provider Settings Fields:
Input the Provider Settings received from your payment provider, this could be username/password or alternate identifiers.
Select which card brands this Payment Destination accepts for credit-card payments.
Options shown: Visa, MasterCard, Discover, American Express
Bin Database Fields
See Payment Destinations BIN Database for more information.
Payment Destination Jobs
There are default jobs related to payment destination in ACE.
Payment System - Exports and Settlements
Payment System - Payment Plans
To locate the jobs:
Go to Utilities → Jobs
Select the Payment System - Exports and Settlements Job
Job Section: * are required fields
Label*: Payment System - Exports and Settlements Job
Description: This job runs two (or more tasks if configured) for Credit Card and ACH processing. Tasks include: Exports- Sends payment data to the payment processor. Settle-Returns and processes settlement data from the payment processor.
Schedule*: On Demand or a set time
Last Run Status: Indicates completed/failure etc.
Message Count: If job fails, indicates the amount of failed messages generated
Last Run: The date and time the job last ran
Notify on Error: Can notify users of errors
Notify on Complete: Can notify users of completion
Notify List: Add Users to receive notification
Run Exclusively: Toggle if you want this job to run independently from other jobs
Rerun on Misfire: Automatically reschedules and retries a scheduled job if it fails to execute at its designated time
Log Task Time: Creates a long entry containing the duration of each task
Active: enable or disable
Add Task: select from dropdown, click add
Tasks Section
Displays selected tasks associated with the job
Two tasks for this job:
Payment System: Exports
Description: Send Transactions to payment provider
Payment Destination*: select the payment destination
Active: enable or disable
Payment System: Settle
Description: Process the settlement reports and generated deposit records
Payment Destination*: select the payment destination
Active: enable or disable
Image Displays Payment System - Exports and Settlements Job
Please Note
If multiple payment vendors are used (e.g., separate for credit card and ACH), set up multiple payment destinations.
Additional tasks can be added to accommodate different destinations.
Payment plan tasks may be configured within this job or within the separate Payment System – Payment Plans job. Review your jobs to confirm configuration.
Payment Plans Move Job Task
This task is used to move remaining scheduled payments to a new payment plan under a different payment destination and can be added to an existing job, or a new job can be created.
This task can also be used to move secure payment plans to promise plans.
Please Note
A promise plan cannot be moved back or returned to a secure payment plan using this task.
Task Fields: (*indicates required field)
Field | Description |
|---|---|
Description | Moves any remaining scheduled payments to a new payment plan under a different payment destination |
Active | Enable or disable |
From Payment Destination* | Input previous payment destination |
To Payment Destination* | Input new payment destination |
Credit Cart Types | For Credit Card Plans Only, select all card types to include in the transfer |
Logic Condition | Only move payment plans which contain accounts that pass the logic (an existing logic block is required) |
Image Displays Payment System: Payment Plans Move Task