How Can I Create Account Batches in ACE?

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What's the purpose of Account Batches in ACE?

The purpose of Account Batches is to:

  • Ensure Accuracy: Account Batches are used to verify the accuracy of manually entered account data.
  • Cross-reference Data: They systematically compare the manually entered account information against a reference file for validation.
  • Safeguard Integrity: By doing so, Account Batches help safeguard the integrity and reliability of the account data.


How do I access the "Accounts-Batches-New" section?

Follow these steps:

  • Go to "Accounts-Batches-New."


Image Displays Accounts-Batches Menu

 

What information is required when creating an Account Batch?

When creating an Account Batch:

  1. Enter expected count
  2. Enter expected amount
  3. Save


Image Displays Save 

 

How can I proceed to manually enter accounts once the Account Batch is created?

After creating an Account Batch, manually enter accounts like this: 

  • Accounts-New Account
  • Locate the Batch Information Section
  • In the Debt Batch ID field, select the Account Batch created
  • Enter account data
  • Click Save
  • Repeat for additional manual accounts needed for the Account Batch created


Image Displays Debt Batch ID Field

 


Is there a verification step for Account Batches?

Yes, there is. After creating an Account Batch: 

  • Navigate to "Accounts-Batches-Opened."
  • Click on the specific batch to review its details.
  • To close the batch, click "Close."


 



 


Image Displays Closing the Batch

 



What if there's an Expected Amount Mismatch?

If an Expected Amount Mismatch occurs:


  • Click "Cancel."
  • Identify the error causing the mismatch.
  • Make necessary corrections.
  • Repeat the steps to close the Account Batch after corrections.


Image Displays Expected Amount Mismatch