How Can I Create Account Batches in ACE?

What's the purpose of Account Batches in ACE?

The purpose of Account Batches is to:

• Ensure Accuracy: Account Batches are used to verify the accuracy of manually entered account data.
• Cross-reference Data: They systematically compare the manually entered account information against a reference file for validation.
• Safeguard Integrity: By doing so, Account Batches help safeguard the integrity and reliability of the account data.

How do I access the "Accounts-Batches-New" section?

Follow these steps:

• Go to "Accounts-Batches-New."

Image Displays Accounts-Batches Menu

 

What information is required when creating an Account Batch?

When creating an Account Batch:

1. Enter expected count
2. Enter expected amount
3. Save

Image Displays Save 

 

How can I proceed to manually enter accounts once the Account Batch is created?

After creating an Account Batch, manually enter accounts like this: 

• Accounts-New Account
• Locate the Batch Information Section
• In the Debt Batch ID field, select the Account Batch created
• Enter account data
• Click Save
• Repeat for additional manual accounts needed for the Account Batch created

Image Displays Debt Batch ID Field

 

Is there a verification step for Account Batches?

Yes, there is. After creating an Account Batch: 

• Navigate to "Accounts-Batches-Opened."
• Click on the specific batch to review its details.
• To close the batch, click "Close."

Image Displays Closing the Batch

What if there's an Expected Amount Mismatch?

If an Expected Amount Mismatch occurs:

• Click "Cancel."
• Identify the error causing the mismatch.
• Make necessary corrections.
• Repeat the steps to close the Account Batch after corrections.

Image Displays Expected Amount Mismatch