What's the purpose of Account Batches in ACE?
The purpose of Account Batches is to:
- Ensure Accuracy: Account Batches are used to verify the accuracy of manually entered account data.
- Cross-reference Data: They systematically compare the manually entered account information against a reference file for validation.
- Safeguard Integrity: By doing so, Account Batches help safeguard the integrity and reliability of the account data.
How do I access the "Accounts-Batches-New" section?
Follow these steps:
- Go to "Accounts-Batches-New."
Image Displays Accounts-Batches Menu
What information is required when creating an Account Batch?
When creating an Account Batch:
- Enter expected count
- Enter expected amount
- Save
Image Displays Save
How can I proceed to manually enter accounts once the Account Batch is created?
After creating an Account Batch, manually enter accounts like this:
- Accounts-New Account
- Locate the Batch Information Section
- In the Debt Batch ID field, select the Account Batch created
- Enter account data
- Click Save
- Repeat for additional manual accounts needed for the Account Batch created
Image Displays Debt Batch ID Field
Is there a verification step for Account Batches?
Yes, there is. After creating an Account Batch:
- Navigate to "Accounts-Batches-Opened."
- Click on the specific batch to review its details.
- To close the batch, click "Close."
Image Displays Closing the Batch
What if there's an Expected Amount Mismatch?
If an Expected Amount Mismatch occurs:
- Click "Cancel."
- Identify the error causing the mismatch.
- Make necessary corrections.
- Repeat the steps to close the Account Batch after corrections.
Image Displays Expected Amount Mismatch