InterProse Text Messaging System_ITMS

ITMS (InterProse Text Message Service) in ACE InterProse Text Message Service (ITMS) supports Multimedia Messaging Service (MMS) and Short Message Service (SMS) functionality. Please Note MMS has limitations: MMS is only available fo...

Requesting ITMS InterProse Text Message Service (ITMS) for ACE supports both Multimedia Messaging Service (MMS) and Short Message Service (SMS) functionalities, providing robust communication solutions for your business. If you are interested in...

This guide provides step-by-step instructions for setting up ITMS (InterProse Text Message Service) in ACE. Note Following the initial setup, the Origination Number remains constant and should not be modified. Configure ITMS in ACE Go to ...

Should I automate text message workflow in ACE? Customers should consult their compliance and legal teams to identify considerations prior to setting up automated text message workflow. ACE requires phone numbers to be opted in for text mess...

Please Note: Some customers may have clients whose business type qualifies for an auto opt-in process. Contact support for configuration assistance. Opt-in Methods Consumers must receive and respond to an opt-in request text message to enr...

Invitation category You can now send a limited number of text message invitations to opt in through ITMS by setting the limit under "Max Invitations" in the vendor settings and setting up a text message profile with the Invitation category. Go to ...

How does an agent know a text has been received in ACE? A primary agent will see an alert in the toolbar within a few seconds of a new text message being received. Only messages from phone numbers that have been linked to an account will sho...

How does a supervisor know a text has been received in ACE? A text message supervisor will see an alert in the toolbar within a few seconds of a new text message being received when. Text messages are assigned to a supervisor logged into...

Please Note Always consult your compliance or legal team to ensure your messaging aligns with applicable laws and regulations. This guide does not provide legal advice. This guide outlines best practices for ITMS users. For SBT or other vend...

This guide provides step-by-step instructions for setting up a Validation Notice MMS text message profile in ITMS. This profile allows you to send validation notices as MMS messages with images, enhancing consumer communication. It uses an email tem...