10/16/2022 ACEReleaseNotes; in this issue...

ETL Phone Logs

Delete/Cancel Pending Letters

DOB Years in Logic

ITMS Inbound Text
Auto-Refresh

ETL Import Overlay Email Logs

SQL Designer Fields

New Disputes Will Store to Included Account

Disable SOL for Account Assignments ETL Load Method

ETL Import
SuppressNotesOption

-- Followed by Fixes --

Each month we add new features to the ACE application, make improvements to existing features and fix problems that have been identified.

Attention: We expect the downtime for deploying the release updates to take up to 15 minutes to complete. Please keep this in mind when deploying.

Thank you.

Cordially,

Your friends at The InterProse Corporation

ETL Phone Logs

Phone log records can now be imported into ACE when the phone number associated with the call matches an account's phone number without requiring an account number match.

DOB Years in Logic

In addition to being able to search for date of birth by age in days, dob age in years is now available in Logic Blocks.

Delete/Cancel Pending Letters

The View Letters log now reflects a CANCELLED status when a scheduled letter (PENDING status) is cancelled. When a scheduled letter in a PENDING status is deleted, it is removed from the View Letters log with a Deleted letter accountnote.

ETL Import Overlay Email Logs

Existing Email Logs can now be updated using "Overlay" in conjunction with the Email Queue ID.

SQL Designer Fields

The following fields are now available and exposed in ACE's SQL Designer.

• payment_plan.pending_authorization
• payment_plan.preferred_contact_method
• payment_plan.garnishment_id
• payment_plan.insurance_policy_number
• payment_plan.delta_log_id

Disable SOL for

Account Assignments ETL Load Method

In order to prevent Statute of Limitations settings from applying while loading historic conversion data, there is now an option to "Disable Sol" in the ETL Import Profile for the Account Assignments Load Method.

ITMS Inbound Text

Auto-Refresh

New inbound text messages might be received while an Agent is reviewing text messages in the Text Log page on an account. In ACE, the text log page will now refresh approximately every 15 seconds so the Text Log will  display new inbound texts.

ETL Import

SuppressNotesOption

The option to "SuppressNotes" is now available for all ETL Import Load Methods.

PleaseNote:Notesshould typically only be suppressed for historic (conversion) data.

New Disputes Will Store to an Included Account

In the past, it was possible to initiate and save a dispute record on an account in a bundle and choose not to include the account in those being disputed. Now that scenario will result in the dispute record being saved to one of the accounts selected as part of the dispute.

PleaseNote:This is not retroactive. It will only impact new disputes created after this feature is deployed.

Behind the Scenes - Speed Improvement

Some improvements the development team identifies and implements throughout ACE aren't visible on the front end of the application.

This month there were changes made to the way data is joined in ACE, foreign key constraints and temporary files. As a result there are measurable speed improvements for client placement loading and account viewing. For example, in our test environment, client placements loaded 24% faster.

The loading of ETL email logs, phone logs, text logs and letter logs was also improved. When used for loading conversion data in our test environment, we saw 50% improvement.

Optimization was also identified and implemented relating to searches and statistics.

Fixed it!

• Send Demographic Email Action now displays more than 25 email profiles
• Restored a JavaScript method for Intelitech address evaluation
• Payments and Reversals are distinguished by different highlight colors again
• Notesrelated to ostensibly similar values (null vs zero) are not created
• Corrected the situation where single letters were preventing letter series
• Corrected DNC (Do Not Call) updates via API for LiveVox
• Fixed Account Sync Balance ETL Load Method
• Send emails (preference) between 8am and 9pm only is now working as expected
• ITMS unresponded/unlinked text messages are getting assigned to supervisor
• A correction was made to stop bundle letter series causing "modified by another user" during payment plan setup
• Fixed date range displayed in SQL Report parameters - it was continuing to display original selected date range when using calendar tools
• Fixed out of bounds error when exporting a bundle group letter
• Numbers with more than 3 decimals now display as entered (no longer in scientific notation) in collection costs
• Fixed ability to alter spread when posting a payment to a judgment account
• Fixed duplicate errors on letter import with addresses that should be updated
• FTP is no longer erroneously showing up as an option for data transfer