On May 15, 2022, our monthly release was deployed and included an option to cancel all letters via action paths using the "Stop All Letters" flow action.
A related problem has been discovered where:
- letters were scheduled in association with bundle groups
- the cancel all letters action is applied to the accounts with those scheduled bundle group letters
- other unrelated accounts would see their bundle group letters cancelled erroneously
A patch is being deployed to prevent these erroneous letter cancellations.
In order to deploy the release, downtime of up to 10-15 minutes may be experienced.
We apologize for the inconvenience this may create, but please know that we are dedicated to taking corrective actions whenever appropriate.