2023-03-15 ACE Release Patch

On March 12, 2023, our monthly release was deployed.

The following issues have been identified.

1. Users are sometimes being logged out of ACE when beginning to load an account in the browser window. We have been able to reproduce this behavior when a user selects a different browser tab and then returns to the ACE tab before the account has finished loading in the browser window.
2. The option to "Send Opt In Request" from a phone demographic record is not functioning correctly.
3. An error is occurring when attempting to use the text messages test option.
4. When viewing a preview of an email log record previous email log records are sometimes showing.

Patches are being deployed to fix these issues. Customers who may have experienced any of the problem described above should deploy the fixed release.

In order to deploy the release, downtime of up to 10-15 minutes may be experienced.

We apologize for the inconvenience this may create, but please know that we are dedicated to taking corrective actions whenever appropriate.