Accessing and Logging in to ACE

ACE is a comprehensive platform designed for managing accounts receivable. This article provides guidance on accessing ACE and the initial login process.

Accessing ACE

Custom URL : Your company has been provided with a custom URL to access your ACE application. The Administrator (admin) in ACE should share the custom URL with users who require access.

• Format: http://portal.interprose.com/login.do?customerID=NAME
• Replace NAME with your company's name in UPPERCASE LETTERS.

First-Time Login

Verify/update contact information: Upon logging in for the first time, users will be prompted to verify or update their contact information (Name, Phone Number, E-Mail Address) on the My Profile page. 

Review and make necessary changes. Click the Update Profile button to proceed.

Image Displays My Profile Page

 Passwords:

Change password: Users will be required to change their password on the following page.

Accepted password characters   !  #  $  *  .  -  _  ^  %  ?  =  @  &  ,  ;  <  >  =  ~  . 

Troubleshooting Login Issues

• Unable to log in: Contact your application administrator if you lose or forget your username.
• Forgot password: Click the "Did you forget your password?" link on the ACE login screen and follow the prompts to reset your password.