Core Client Reports
    • 12 Jun 2024
    • 1 Minute to read
    • Contributors
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    Core Client Reports

    • PDF

    Article summary

    ACE client reports offer insights into client interactions, financial transactions, and goal achievements.

    Note

    While Core Reports offer commonly requested data, they are not customizable beyond their existing functionality.

    Locating Core Client Reports

    1. Go to Reports → Clients

    2. Select the Report from the sub-menu

    Image Displays Reports-Clients Menu and Sub-menu

    Available Client Reports

    The table below lists the available client reports, description, and how to run.

    Reports

    Description

    How to Run

    Acknowledgement

    Lists accounts received from clients, including one Responsible Party when multiple are available.

    1. Click + to add client(s).

    2. Choose date range.

    3. Choose Output format.

    4. Click run.

    History Analysis by Assignment

    offers a historical analysis of assignments, collections, commissions, and open/cancelled accounts. Can include transactions that have not been invoiced.

    1. Click + to add client(s).

    2. Choose date range using the calendar icon.

    3. Choose Output format.

    4. Click run.

    Inventory

    Provides a list of accounts by client, including one Responsible Party when multiple are available.

    1. Click + to add client(s).

    2. Choose Output format.

    3. Click run.

    Liquidation

    Shows invoiced monies to client visible buckets from assignments, broken out by assigned age. Optional check boxes allow additional selections.

    1. Click + to add client(s).

    2. Choose date range using calendar icon.

    3. Choose the Output format.

    4. Click run.

    Performance

    Analyzes client invoiced transactional data on a monthly bases.

    1. Click + to add client(s).

    2. Choose Output format.

    3. Click run.

    Goals

    Indicates how often client goals were met, displaying clients with monthly goals.

    1. Choose date range using calendar icon.

    2. Choose Output format.

    3. Click run.

    Client Goals

    Client goals are configured in the client profile. The reports for Client Goals is updated once a month by a job.

    Client Report Permissions

    The table below lists the permissions needed to view and run the associated reports. Refer to Finding Permissions and Permission Roles in ACE for additional details.

    Menu Location

    Permission(s)

    Clients → Acknowledgment

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_ACKNOWLEDGMENT

    Clients → History Analysis by Assignment

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_HISTORY_ANALYSIS_BY_ASSIGNMENT

    Clients → Inventory

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_INVENTORY

    Clients → Liquidation

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_LIQUIDATION

    Clients → Performance

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_PERFORMANCE

    Clients → Goals

    REPORT_SQL_VIEW

    REPORTS_CLIENTS_GOALS


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