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ACE client reports offer insights into client interactions, financial transactions, and goal achievements.
Note
While Core Reports offer commonly requested data, they are not customizable beyond their existing functionality.
Locating Core Client Reports
Go to Reports → Clients
Select the Report from the sub-menu
Available Client Reports
The table below lists the available client reports, description, and how to run.
Reports | Description | How to Run |
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Acknowledgement | Lists accounts received from clients, including one Responsible Party when multiple are available. |
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History Analysis by Assignment | offers a historical analysis of assignments, collections, commissions, and open/cancelled accounts. Can include transactions that have not been invoiced. |
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Inventory | Provides a list of accounts by client, including one Responsible Party when multiple are available. |
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Liquidation | Shows invoiced monies to client visible buckets from assignments, broken out by assigned age. Optional check boxes allow additional selections. |
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Performance | Analyzes client invoiced transactional data on a monthly bases. |
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Goals | Indicates how often client goals were met, displaying clients with monthly goals. |
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Client Goals
Client goals are configured in the client profile. The reports for Client Goals is updated once a month by a job.
Client Report Permissions
The table below lists the permissions needed to view and run the associated reports. Refer to Finding Permissions and Permission Roles in ACE for additional details.
Menu Location | Permission(s) |
---|---|
Clients → Acknowledgment | REPORT_SQL_VIEW REPORTS_CLIENTS_ACKNOWLEDGMENT |
Clients → History Analysis by Assignment | REPORT_SQL_VIEW REPORTS_CLIENTS_HISTORY_ANALYSIS_BY_ASSIGNMENT |
Clients → Inventory | REPORT_SQL_VIEW REPORTS_CLIENTS_INVENTORY |
Clients → Liquidation | REPORT_SQL_VIEW REPORTS_CLIENTS_LIQUIDATION |
Clients → Performance | REPORT_SQL_VIEW REPORTS_CLIENTS_PERFORMANCE |
Clients → Goals | REPORT_SQL_VIEW REPORTS_CLIENTS_GOALS |