Below are the updates and fixes we will be pushing out to all of our customers.
We can’t wait to deliver further improvements to you in the months ahead!
All the best,
Your friends at The InterProse Corporation
Cool New Features!
Always Improving - Isn't ACE Great?
Added a miscellaneous ONE validator to the Virtual Agent multi-authorization page. This could be used to verify such things as the last four digits of a social security number.
Added an onBeforeDispute trigger. This trigger will only run once and will not go over every account like the onAfterDispute trigger does currently.
Added debt group table to our analytics report builder.
Added the ability to pre-post a client check and the ability to apply the over payment credit balance to the next invoice. If no balance is due, the credit balance will be applied to the next invoice that has a balance due to the agency or a refund to the client. When a client check is pre-posted ACE will create a credit so when the invoice runs the credit will apply to the invoice.
Added case numbers to the search options.
Added the option to choose a specific letter provider for electronic letter service (ELS) on the Letter Profile page.
Changes To Pay Close Attention To
We integrated two new payment processors!
We are very excited to announce that our ACE software is now integrated with PaymentVision ACH PayAPI v4.4 and REPAY for ACH and Credit Cards, providing our customers with additional payment providers gives our customers more flexibility and options when it comes to choosing their payment processors.
Making Things Right
Fixed - After clicking save in the User Commission page the user was being sent to the Client Commission Screen
Fixed - Virtual Agent was allowing payment plans to be set up past credit card expiration date when it was specified to not do so at the payment destination level
Fixed - Users could type in letters for phone extensions
Fixed - LastPass overwrites username and password when prompting for a multi-factor authentication (MFA) code
Fixed - Invoice aging on client page was using invoice create date instead of end date
Improvements Made to our Newer Features
Panels
A fix has been made to this feature to ensure better results and reporting for our customers. Changes of note include:
Recovery Total - This tool has been synchronized with the Agency Fees by month panel. This is now going by yesterdays totals not by today's totals.
Placement Total Amounts By Month - This panel was missing some placements that has now been remedied.
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