ACE Release Notes - 9/23/18

Hi Melina,

Below are the updates and fixes we will be pushing out to all of our customers.

We can’t wait to deliver further improvements to you in the months ahead!

 

All the best,

Your friends at The InterProse Corporation

 

 

Cool New Features!

Always Improving - Isn't ACE Great?

• Upgrades and bug fixes to our dashboards 
• Virtual Agent JavaScript changes can now be made in the application without having to restart the server
• We have added new misc 1 through misc 5 validators to the Virtual Agent advanced authorization page
• You may put any field you are wanting into your search results when you link it up with an action path by using the account misc fields
• onBeforeDispute trigger has been added to the system, onBeforeDispute fires ONLY on the dispute record, our current trigger onAfterDispute fires on ALL accounts associated with the dispute
• Now when manually spreading a payment, the commission for that payment can be manually changed and modified
• There is now a job that will move existing payments to a new payment destination, so when changing payment providers you can now easily switch payments without having to contact the debtor. These payment moves only involve payment methods that are the same for both payment destinations
• Sales tax has been added for Client commissions. There is the option to use a static rate or the option to set the rate based on which state the Client is located in. New fields have been made available to reflect this information on invoices
• Our speed posting page now has a link that appears at the top of the page after a payment has been made, this link can be used to go to the transaction and check the payment to make sure it is correct
• The ETL phone loader now allows multiple phone numbers to be mapped in one single line, previously it would only allow one phone number per line
• Work dates can now be saved with dates in the past, this is an ADMIN only permission
• Overpayments can be posted to an invoice and will show up on the clients' profile as a credit in the clients' past due 

Changes To Pay Close Attention To

We are very excited to announce that our ACE software is now integrated withCBCInnovis - a data enrichment vendor.

We have integrated Client Access Web into Ace to provide continued support for our mutual customers migrating to Ace from other legacy collection software.

We have created new Jobs Tasks for our Pro and Enterprise customers:
"Workflow: Start Job" - This job task can start executing a different job.
"Workflow: Wait for Job Completion" - This job task will wait for another job to complete.
These new tasks provide a way to chain and manage multiple jobs without having to rely on specific job schedule times. We recommend before implementing these new tasks, that you please reach out to support or implementations teams for additional guidance.

Metro2 credit reports will now properly send an ECOA code of 2, for Joint Responsibility, when a codebtor resides at a separate address and there is no other codebtor residing at the same address (a J2 with no J1).

We have also been diligently making "polish" changes to our software that includes our development team having completed over 150 tickets that focused on typos, inconsistencies, error handling and much more! Keep your eyes open for even more polish updates as the year goes on!