Letter Categories

Validation Notice

Used for validation/first notice. It allows specific fields on the account page to be date stamped with the sent date, end date, and returned date which can be used to restrict accounts and associate with workflow.

For more information review: Validation Notice Dates

Additional Notice

Applies to any notice that does not fall under the Validation Notice or Limited Content categories.

Limited Content

This is used to distinguish notices that may qualify as “limited content” now or in the future.

Information

This category is intended for communication which is informational and should not be included as a contact attempt. Examples of this could be payment reminders or payment receipts.

First Party

This category is intended for first-party collection type letters. This category doesn’t drive any specific behaviors in ACE.

Other

This is the default category. This category counts as a contact attempt with a consumer.

Invitation

This category is used to send invitations to opt in.