Status Code Options

When creating workflow, the Status Codes and Status Code Groups with specific options are often used in conjunction to control workflow.

Go to Setup-Accounts- Status Codes

Status Code Options Section

Fields in the option section may change based on the type of Status Code Group selected.

Specific options include:

Field	Notes
Selectable	if checked, allows users to change the status code from the Status drop-down menu under Notate Account; if unchecked, prevents users from changing the status code on the account
Dispute	The status code will display when inserting a dispute record on an account
Dispute Resolution	The status code will display when resolving a dispute record on an account
Cancelled	if checked, the status code will display when cancelling an account
Legal	if checked, the status code will be selectable on legal cases
Reactivate	Status code will display when reactivating an account
Locked	All accounts with the status code won't be able to be changed. Information will be greyed out
Is Protected	Limits status code to be changed based on user permissions

Selectable is allowed with all Status Code Groups with the exception of: BANKRUPTCY, DECEASED, DISPUTE, NEW