Status Code Groups

Updated on 28 Mar 2023
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Status codes are organized together in ACE Status Code Groups. Status Codes with specific options are often used in conjunction with status code groups to control workflow.

See How to add a New Status Code for more information.

Go to Setup-Accounts-Status Codes

Clicking on the header allows you to sort the list. The image above is sorted by Status Code Groups. In the example above, there are several status codes in the ACTIVE status code group section.

Status Codes can be created and added to Status Code Groups, however new Status Code Groups cannot be created.

Status Code Groups
ACTIVE
BANKRUPTCY
CANCELLED	used to cancel or reactivate an account. Cancelling an account in ACE will bring the account balance to zero and lock the account.
CLOSED	used to show that the account is no longer being worked, but the account balance will stay on the account.
DECEASED
DISPUTE
FORWARD
FRAUD
LEGAL
NEW
PAID
PROMISE
SETTLED
SKIP
SPECIAL HANDLING
SUSPENDED
UNKNOWN

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Status Code Options Section