You can expect up to 15 minutes of downtime to deploy this release.
Image Displays Cherry Blossoms
In This Issue
Skip Holidays in Jobs
Phone Log ETL
Payment ETL
Email Attachments
Email Fields
Email Misc Fields
Speed Posting
Document Transfer Task
Text Message Opt In / Opt Out
VA 2.0 Text Opt-Out
VA 2.0 Wallet
SQL Report Run Time
process_server in SQL
API Enpoints
Client Access User Itemization
Holiday Skip for Scheduled Jobs
There is now an option to set a job to be skipped (not run) on holidays.
Jobs that are manually initiated or initiated per triggered workflow will not be skipped when this is set to true.
Image Displays Skip Holidays Field in Jobs
Please Note:
Jobs that have been skipped will require manual intervention to be reinstated outside of the schedule.
Phone Log ETL
When phone logs are loaded using the Phone ETL Load Method, an additional note can now be included in the file. If it is included and mapped to the note field, it will be appended to the phone log debt note that is recorded to the account in ACE.
Payment ETL
These three fields have been updated in the Payment ETL Load Method and can now be used to load a payment plan to multiple comma separated accounts using one of the updated fields.
Customer Account Number(s)
Client Account Numbers(s) (in conjunction with client code)
Reference Number(s) (in conjunction with client code)
See the article and documentation associated with ETL Payment Layout for more information.
Image Displays Customer Account Number(s) Column in Payment ETL Load Method
Please Note:
If multiple values are used for payment loading (not plans), the payment data will load to the first account and ignore the rest.
Please be sure to configure and test your loading with this capability with a small set of data before using it for job related workflow.
Email Attachments from Bundle Accounts
The “Include Document” drop down list used to select documents to include with the email now includes all documents associated with bundle member accounts.
Previously it only included those related to the active account.
See this article Sending Emails for more information.
Image Displays Include Document Field
Email Fields
The following email fields have been updated so that they are associated with all debts within a bundle.
emails – Now represents the total number of emails sent to a specific email address across all debts within the bundle.
last_email_date – Now represents the most recent sent date for emails sent to that email address across all debts within the bundle.
Demographic Email Misc Fieds
Demographic email misc field labels are now available to be updated from Setup → Accounts → Labels.
Speed Posting
When searching for accounts on the Speed Posting page, the search results will now also include any accounts searched for that have an associated judgment case ID. For example, if the search returns an account with a legal case that has a rendered judgment in ACE, the judgment account will also show up in the search results.
The agent will be able to select the judgment to post and spread the payment. The payment will automatically spread to the original account as it does when posting payments to the judgment account page.
See the article How to Use Speed Posting for more information. See the article Judgment Module Overview for more information on the Legal Case and Judgment topic specifically.
Image Displays Speed Posting Page
Letter Data Source
In February, we introduced a new Letter Data Source table available for invoices called invoiceBucketTotals. Additional fields have been added to that table and the following fields are now available with distinct fields for each bucket.
[bucket]
[bucket]DueAgency
[bucket]DueClient
total
totalDueAgency
totalDueClient
Please Note:
The Letter Data Source will need to be downloaded and may need to be registered in order to see the new table. Also, the invoiceBucketTotals field values are only populated at the time the invoice is generated.
Account Documents: Transfer to Job Task
There is a new field available in the Account Documents: Transfer To Job Task called "Zip Entry Prefix File Name".
When populated with a variable like ${currentTimestamp} or ${debt.customerAccountNumber} each of the filenames inside the resulting zip file will have the defined value (or values) prepended to the file name.
Text Message Opt In/Opt Out
When a consumer sends in a text message via ITMS or ITMS_TD Text Message Vendors, if the phone number was not explicitly opted out, it will be opted in.
Please Note:
For SBTv2, text message opt in behavior may be distinct per SBTv2 configuration outside of ACE.
VA 2.0 Text Opt-Out
When "Text me" is set to false in VA 2.0 Contact options page by a consumer, an opted out text message will only be received if the consumer was previously opted in.
See this article on How VA 2.0 Handles Consumer Contact Updates for more information.
VA 2.0 Wallet
Payment credentials saved to a wallet in VA 2.0 by the consumer were not available for the consumer to use for a subsequent login. They are now.
Please Note:
Payment credentials saved to a wallet in the VA 2.0 UI are available for use in the ACE UI and payment credentials saved to a wallet in the ACE UI are available for use in the VA 2.0 UI.
SQL Report Last Run Time
The last run time for SQL reports now represents the time the report generation started rather than the time the report generation ended.
Query process_server in SQL Designer
The process_server table can now be queried from SQL Designer.
New API Endpoints
New API endpoints are available now for debt notes and debt groups. They can be found under Help -> API Documentation.
Image Displays New API Endpoints
Client Access Account Itemization
When a Client Access User adds a new account, other itemization values will no longer auto-populate before the Balance as of Itemization Date has been populated with a value greater than zero.
Fixed These:
A problem was discovered relating to the data showing for the sub_invoice_transactions_loop. It is now presenting data as expected.
The File Manager folder “Edit Permissions” options for Permission Role and Data Role selectors were not working. They are now.
There was a scenario, relating to client specific payment destinations, where Client specific Transaction Batches were not showing up as available in drop down lists for Payments or Payment Plans. This has been fixed.
Creating new TCN or Connect Dialer Vendors was not generating default dialer codes. This has been fixed and those default dialer codes are now being created.
Saving an invalid address that had been entered into the VA 2.0 by a consumer was resulting in an error. That is no longer the case. Please note: an invalid address entry will not show an error but will also not be updated to the record in ACE and will not be updated in VA 2.0 when viewed after a subsequent login.
When selecting the "+" icon for use with a standalone form, the icon was not showing up as expected. It is now.
Account email messages sent from a non-primary account were showing primary account details on receipt. This has been fixed.
The "Txt Msg Parts" field was erroneously showing a count greater than "1" for successful MMS text messages. This has been fixed.
When selecting an unresponded text message in the Text Message Manager, an Application Exception Error was displayed. This has been fixed.
Client Access Users with appropriate permission roles were unable to listen to call recordings. This has been fixed.
The SQL Schema Diagram page was not loading as expected. It is now.
Diacritical characters were not saving correctly in text message profile templates and were not showing up as expected in text messages. Emojis were not saving correctly in text and email profile templates and were not showing up as expected in email messages. These are showing up as expected now.
Accounts in the Metro2 file were being rejected due to diacritical characters in names. For example, symbols like the following in these address details: 77 Rue Hélène-Boulé or 589 Søren Kierkegård Drive. This has been fixed. Please Note: Some diacritical characters, like a cedilla or a tilde can not currently be represented in ACE. Those characters, will be represented as a space or blank character in ACE and in the Metro2 file.
Some users were unable to access the Text Message Manager. This has been fixed.